ICANN Issues Breach Notice to Net 4 India Limited; Continues Support for Registrants

As noted in the previous blog, ICANN organization (org) has been taking action to protect registrants during insolvency proceedings involving the registrar Net 4 India Limited. I want to give the community an update on recent ICANN contractual compliance activity, and a reminder of the resources available to those affected.

On 10 December 2020, ICANN Contractual Compliance issued a Notice of Breach of Net 4 India Limited’s Registrar Accreditation Agreement (RAA). You can read the full notice here. The notice addresses RAA violations detected through the processing of complaints submitted to ICANN Contractual Compliance, as well as through ICANN org’s own monitoring of the registrar’s compliance with its RAA obligations. If the registrar fails to cure all breaches by 31 December 2020, ICANN org may initiate the RAA termination process. 

The breach notice does not encompass all complaints that are currently in process as some continue to be within the informal resolution phase. Additional breach notices may be issued if the registrar fails to demonstrate compliance with respect to complaints that are not included in this notice. The resolution time for each complaint will depend on the complexity of the complaint, as well as the time needed by the registrar to respond completely and remediate, as applicable.

ICANN Assistance to Registrants and Affected Users

ICANN org will continue to provide direct assistance to the affected registrants and users through various avenues. The previous blog details how to access the available resources, including how to transfer a domain name or file a complaint. Please read the detailed instructions in this blog to ensure you provide the information and evidence required. 

Before submitting a complaint, please confirm the domain name is registered with Net 4 India Limited or Openprovider, as Net 4 India Limited also acts as a reseller for Openprovider. You can check the publicly available registration information for the domain name to verify your registrar here. 

ICANN’s Global Support Center, as well as our Head of India, Samiran Gupta, continue to respond by email and the telephone to registrants seeking guidance and information. ICANN Contractual Compliance has also been providing clarifications and additional information to complainants. ICANN org’s resource hub for registrants can be found here. 

If you have already submitted a complaint containing the required information and evidence, ICANN Contractual Compliance will address it and communicate with you directly. ICANN org is closely monitoring the situation and will continue to take actions to protect registrants’ rights where the registrar fails to comply with its contractual obligations.
Domain Name SystemInternationalized Domain Name ,IDN,”IDNs are domain names that include characters used in the local representation of languages that are not written with the twenty-six letters of the basic Latin alphabet “”a-z””. An IDN can contain Latin letters with diacritical marks, as required by many European languages, or may consist of characters from non-Latin scripts such as Arabic or Chinese. Many languages also use other types of digits than the European “”0-9″”. The basic Latin alphabet together with the European-Arabic digits are, for the purpose of domain names, termed “”ASCII characters”” (ASCII = American Standard Code for Information Interchange). These are also included in the broader range of “”Unicode characters”” that provides the basis for IDNs. The “”hostname rule”” requires that all domain names of the type under consideration here are stored in the DNS using only the ASCII characters listed above, with the one further addition of the hyphen “”-“”. The Unicode form of an IDN therefore requires special encoding before it is entered into the DNS. The following terminology is used when distinguishing between these forms: A domain name consists of a series of “”labels”” (separated by “”dots””). The ASCII form of an IDN label is termed an “”A-label””. All operations defined in the DNS protocol use A-labels exclusively. The Unicode form, which a user expects to be displayed, is termed a “”U-label””. The difference may be illustrated with the Hindi word for “”test”” — परीका — appearing here as a U-label would (in the Devanagari script). A special form of “”ASCII compatible encoding”” (abbreviated ACE) is applied to this to produce the corresponding A-label: xn--11b5bs1di. A domain name that only includes ASCII letters, digits, and hyphens is termed an “”LDH label””. Although the definitions of A-labels and LDH-labels overlap, a name consisting exclusively of LDH labels, such as””icann.org”” is not an IDN.”

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